Policies

USPS First Class Shipping: 

All items under 16oz are shipped via USPS First Class shipping which can take 2-6 business days to arrive within the U.S. Tracking is included and can be monitored via the USPS.com website. 

 

USPS Priority Shipping:

Heavy items over 16oz such as candles and large shadowboxes are shipped via USPS Priority which can take 1-3 days within the U.S.

 

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We do not normally accept returns. If any item was damaged in transit, a claim must be filed with your local post office - USPS.com if insurance was purchased. If any item arrives that was damaged by us, you must contact us with photos of the damages in a reasonable time-frame. Reasonable time-frame is within 72 hours from delivery. Please utilize our contact page here on our website for any questions or inquiries.

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•We offer insurance add-ons to cover lost in transit or open box, lost items packages.

•We offer signature confirmation to assist in theft prevention. This option ensures that someone physically sign for the package instead of it being left in or at a mailbox. We are not responsible for stolen packages